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What payment methods are accepted by Avado?

Avado accepts a variety of payment methods to ensure flexibility for our students. You can pay online using major credit or debit cards, or if you prefer a more personal touch, you can also pay over the phone by speaking directly with a member of our support team.

Can I pay for my course in instalments?

Yes, at Avado, we understand that flexibility in payment is important. Students can choose to pay for their courses in full upfront or opt for monthly installments. We offer plans that allow you to spread your payments over 8 or 11 months interest free.

Are there any interest charges on the instalment plans?

All our payment options are interest free, so you won’t be paying any additional fees to spread the cost.

How do the costs break down for a course if choosing an instalment plan?

Let’s use a course cost of £2280, for example. Here is how the payment breaks down:

8-month plan: After paying a deposit of £285 (equivalent to one month’s payment), you will pay £285 per month for the following 7 months.
11-month plan: After paying a deposit of approximately £207 (rounded figure for simplicity), your monthly payments will be approximately £207 for the next 10 months.

How can I contact support if I have questions about payments?

Our customer support team is here to help with any questions or concerns you might have about your payments or financing options. You can reach us by phone, email, or through our website’s contact form. We are committed to providing timely and helpful responses to ensure your educational journey is smooth and stress-free.

How do I change my personal details?

By completing this form

How to make a complaint?

If you are not satisfied with any Avado product or service, we have a complaint handling procedure that you can use to resolve such matters. We always try to resolve any issues with our service as soon as you tell us. If, however, you feel that we have not dealt with your issue as you would expect us to, then in the first instance you can call our call centre and ask to speak to a senior member of the team. Alternatively, you can write a letter of complaint addressed to our registered office address or by completing this form.